We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
We have a user who continually has crashes when exporting to PDF for certain projects. The user is running the newest 16.1 update and the issues only started when they updated to 16.1 on the morning of Feb 4th. Reinstalls don't seem to change anything. Is anyone else having this issue only after updating to 16.1?
While I am not having the issues you discussed, I can advise some things you may want to check as you sleuth this issue:
We need to know more information from you to help you past your issues. Knowing what type of computer/operating system/system specification is your user working with, as well as the results from the three steps I outlined above, will help us help you get past your PDF output issues.
We're happy to help. Please let us know what you find and get back with us, and there are a lot of sharp folks around here who can hopefully get you past your problems.
Having the same issue with after the 16.1 update, even when I export to an IDML file.
Try resetting your preferences
Sorry to hear about your experience. In addition to some great suggestions given earlier, please try troubleshooting steps given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...). Hope they help to improve the performance of the app.