Exporting Interactive PDF not working.

[sofied17832405]

Hi,
I am trying to export an interactive PDF. (Fillable form)
After going true all the steps and I click save.
The document opens in Acrobat but I see only the buttons, textboxes and checkboxes but no images or questions...
Can somebody help me out please?

[Derek Cross]

I think you must be missing a vital stage in creating the interactive PDF. I suggest you set up a new test document with just a couple of text fields and go through the steps and see if it works (or doesn't) till you track down the issue and you can apply it to your original form.

(I suggest you make a copy of the original InDesign form so you can return to it for any subsequent updates.)

[Bevi Chagnon - PubCom.com]

Some ideas:

1. If you used layers, flatten/merge down to just one layer.
2. Did you use the File / Export / PDF(interactive) utility?
3. In the export settings, is the option to include forms and media checked? (see screen capture)

Export form from InDesign.

[sofied17832405]

Thank you for you reply. I will merge down and try again.

[sofied17832405]

I tried "merge layers" but I get the same result in acrobat.

[Bevi Chagnon - PubCom.com]

Are you on a Mac?

If so, did you just upgrade to Catalina?

If so, roll back to Mojave. See these other posts about Catalina problems:

• https://community.adobe.com/t5/Acrobat/When-Will-Adobe-work-with-Catalina/m-p/10667064#M221881
• https://community.adobe.com/t5/Acrobat/When-will-Acrobat-DC-be-updated-to-Catalina/m-p/10657202#M217...
• https://community.adobe.com/t5/Acrobat/Catalina-update/m-p/10658127#M221289

[sofied17832405]

I'm on a Mac running macOS Mojave 10.14.6

[Jeffrey_Smith]

It appears as though there is a large form field on the page. This form field will obscure text and graphics below when viewed in Acrobat.