Failure to Launch Indesign CC2022 (V 17.0) unless plugplugowl.dll is replaced with one from V 15.

[GGRG_42]

Trouble with: InDesign CC2020 (17.0) began in CC2021 (16.0) onward
User since: InDesign 1.5

I have had perpetual failure to launch on in all versions of InDesign since CC2021 (V 16.0) though the current CC2022 (V 17.0) update unless I replace plugplugowl.dll with a copy from CC2020 (V 15).

When the 2022 release came out I did a clean install - did not migrate any settings from CC2021. 

I have only found few references to a plugplugowl.dll issue from back in 2018. Those were marked as up as being fixed in an update. I haven't really found any 2020 or newer references.

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I hope this is something there will be a fix for.
Looking forward to any feedback.

Thank you!
Ryan

[BobLevine]

Please provide full system specs and any error messages you're getting.

[GGRG_42]

System: Intel i5-7500, 16GB RAM, NVIDIA Quadro K1220, Windows 10 Pro

Error messages: No error messages. Upon launch the splash screen will come up then just disapear after a minute unless I swap the .dll file.

I looked at crash logs and dug around on the internet when it first happend upon installing the the V16 release. The specific plugplugowl.dll file was never a part of any specific error message, but found references to an error with it in V14 that was supposedly fixed (but I never experienced in V14). I came up with swapping the .dll from an old version on my own and have had to do it for every update of InDesign since. 

[GGRG_42]

I posted about this when V16 was release but never received any information then.

[Peter Spier]

I went back and looked at the earlier thread and the bug report, and it seems to be a very limited problem which leads me to think it might be something configuration realted on your machine (and those of the few others affected), possibly a software conflict with another running task.

Two things worth trying would be starting in Safe Mode and creating a new user account and see if either allows ID to launch.

[GGRG_42]

I'll let you know when I have a chance to try Safe Mode. What does the plugplugowl.dll do? Is there some area of function I should troubleshoot within (graphics card, networking, hard drive storage, etc)? Why would swapping it with the dll from V15 make it work?

Thanks!

[Peter Spier]

My recollection is that OWL is the Adobe Object Widget Library, but I'm no longer sure what it does. I think maybe it is used for drawing the interface.