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Fehlermeldung #13 beim Publish Online- hochladen bleibt bei 99% stehen

New Here ,
Jun 10, 2021 Jun 10, 2021

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Habe schon einige Dokumente veröffentlicht, aber jetzt klappt es leider nicht mehr. 

Brauche dringend eine Lösung! Heute Abgabe! 

Upload bleibt bei 99% stehen, dann kommt die Fehlermeldung 13. 

Das Dokument beinhaltet einiges GIF's (was aber vorher immer gut funktioniert hat)

Proxies Einstellung auf "Automatisch Erkennen"

Indesign und Creative Cloud mehrmals beendet und neu hochgefahren habe ich auch schon. 

Bitte dringed um Unterstützung!

{"_links":{"self":{"href":"https://cc-api-cp.adobe.io/api/v2/limits","type":"application/hal+json"}},"small_file_upload_limit":52428800,"rendition_size_limit":2048,"copy_job_subtasks_limit":1000}

 

TOPICS
Bug , EPUB , Publish online

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New Here ,
Jun 10, 2021 Jun 10, 2021

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PDF Download ist übrigens nicht aktiviert! 

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Advisor ,
Jun 10, 2021 Jun 10, 2021

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Sorry you are having this trouble.

There is some maintenance today on Adobe servers, which should be unrelated, but you never know: https://status.adobe.com/#.

 

Aside from that all I know to do is to start removing pages, perhaps those heavy with GIFs or video, and see if you can isolate the problem to a different page. 

 

Also, perhaps first make sure you can publish a much simpler document. If you can, then it's likely something in your document.

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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Hallo ,

hab' mal nach Fehler 13 hier im Forum gefahndet.

Ausgerechnet auf der "Troubleshoot"-Seite zu Publish Online ist diese Fehlernummer 13 nicht gelistet.

Die Seite braucht also dringend eine Auffrischung:

https://helpx.adobe.com/indesign/kb/troubleshoot-publish-online-errors.html

 

Dann habe ich diesen Beitrag gesehen, der Dir möglicherweise weiterhilft:

 

Publishing Online Error Code #13
jessicap40539124, Jul 21, 2020
https://community.adobe.com/t5/indesign/publishing-online-error-code-13/m-p/11305126

 

Mehr kann ich im Moment nicht dazu sagen.

 

Gruß,
Uwe Laubender

( ACP )

 

 

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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Ich zitiere mal:

 

"If you are experiencing issues with publishing a specific document, it is most likely that some of your linked files are failing to upload. For a detailed resolution, please post your issue on

https://community.adobe.com/t5/indesign/try-the-new-publish-online-preview-feature-in-indesign-cc-20...

 

Also, send an email with your InDesign document package to

sharewithid@adobe.com

with the title: "PublishOnline document-specific upload error"."

 

Quelle:

Upload error while publishing InDesign document
Last Published: May 14, 2020

 

Issue

User receives an upload error while Publishing an InDesign Document using the Publish online feature.

https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html

 

 

 

Das Blöde ist nur, dass der erste Link aus dem Zitat oben zu einer gesperrten Diskussion hier im Forum führt.

 

Gruß,
Uwe Laubender

( ACP )

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