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fichier InDesign impossible à ouvrir

New Here ,
Aug 30, 2021 Aug 30, 2021

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Bonjour à tous,

Après une année en télétravail sur MAC. J'ai chargé tous mes travaux à mon travail (sur pc). Mais là quand je veux ouvrir un doc (il n'a déjà pas l'icon Indesgn). Double clic dessus. Ce qui lance l'aplication puis plus rien.

Idem quand je clic sur ouvrir, il se passe rien et je reste sur la page "'indro" du programme.

Vous avez une idée?!

Mille mercis pour les potentielles réponse.

Luc

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Import and export

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Est-ce que la version d'InDesign utilisée sur le Mac est la même que sur le PC ? Il n'y a aucun message d'erreur ?

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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When people open files from a Mac on Windows following problems occur regullary:

  1. File and path names include extended characters or a /
  2. File name miss their extension
  3. Use of Mac-only fonts

 

You should also make a package before transfering.

Take care that both computer have the same InDesign version.

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Adobe Employee ,
Sep 11, 2021 Sep 11, 2021

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Hi Luc,

 

Sorry to hear about your experience. Do you see this behavior while opening a specific file? Is this file saved on a network location? If yes, try saving it on local drive & try to open it.

I'd also request you try the suggestions given on this community post to improve the app's performance. I hope it helps.

 

Regards,

Ashutosh

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