File keeps crashing when I address a certain page.

New Here ,
Aug 22, 2022 Aug 22, 2022

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I have a document that keeps crashing when I address a footnote on the page. I am updated, have restarted the computer (Mac) twice, and it continues to crash. It crashes on other documents from time to time, too, but this particular document will not fix.

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Community Expert , Aug 22, 2022 Aug 22, 2022

Probably the document is corrupted. Try the following

  • Export the document to IDML and then resave it back to INDD and then do the operation that causes crash. 
  • Try creating a new document by copying over the objects from this document onto a new blank one.
  • Check the document behaviour on another computer. This would rule out a malfunctioning installation of InDesign.

-Manan

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Community Expert ,
Aug 22, 2022 Aug 22, 2022

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Probably the document is corrupted. Try the following

  • Export the document to IDML and then resave it back to INDD and then do the operation that causes crash. 
  • Try creating a new document by copying over the objects from this document onto a new blank one.
  • Check the document behaviour on another computer. This would rule out a malfunctioning installation of InDesign.

-Manan

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New Here ,
Aug 22, 2022 Aug 22, 2022

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Thank you Manan. So far, so good with the IDML strategy.

 

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