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File Lost After Beta Build Expired

Forum|Forum|2 years ago
January 6, 2024
3 replies
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First time using a beta. Downloaded the beta to use the "share to edit" fearure. Tried it out so I could collaborate on a file over the cloud. The beta suddenly stopped working and won't allow me to access the file. No update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it either. I don't care if i get the beta again, I just really need access to the file.

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Correct answer BobLevine

I throw the usual warning in here. Never use a beta for mission critical work. While I was very encouraged by the announcement of this, it was supposed to start rolling out a long, long time ago.

Frankly, I'll be surprised if it's ever released as a supported feature. I'm sticking to InCopy as my recommendation for collaboration.

BobLevine

Correct answer

Community Expert

I throw the usual warning in here. Never use a beta for mission critical work. While I was very encouraged by the announcement of this, it was supposed to start rolling out a long, long time ago.

Frankly, I'll be surprised if it's ever released as a supported feature. I'm sticking to InCopy as my recommendation for collaboration.

Steve Werner

Community Expert

@BobLevine , I think that's an overly pessimistic answer. There are cloud documents working successfully for Photoshop and Illustrator. There's no reason they would't work for InDesign. But those applications get a lot more support from Adobe (more engineers and product managers) so on InDesign progress seems to move at a snail's pace.

BobLevine

Community Expert

InCopy works wonderfully and this whole cloud-based editing is going to have to be even better to replace it and while I'm sure with the proper people working on it, it can get done, my real pessimism is with management

It's not that I want to be right, but the last few years have been quite disappointing to me. A snail's pace is a very accurate description but we've seen a lot of broken "promises" lately so, yeah, until I see some indication that any resources are being deployed to this, I'm just going to stay pessimistic on it.

Steve Werner

Community Expert

Try going to https://assets.adobe.com/cloud-documents

This is a way to see your cloud documents from a web view. See if you see your file there if you can't see it in the Beta version of InDesign.

simone51378293Author

Participant

This does not work. I can only see the file but I cannot open it. I cannot download the file either.

S

Sage288691715h03

Participant

I have the same problem, I can see my Inddc file on the web and can even open a preview of the first page on the browser but can't download the file

BobLevine

Community Expert

I have not done anything with that beta or the cloud document editing so I'm just guessing here, but was that a special kind of file stored only in the cloud, or is it an INDD file that was stored locally? If it was stored locally, where did you save it? If it's a cloud thing, it may well be gone but hang around and someone else that was testing it might be able to shed a little light for you.

simone51378293Author

Participant

It's an "ID Cloud Document". I do not have the file store locally, only on the cloud.

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