File Lost After Beta Build Expired

[simone51378293]

First time using a beta. Downloaded the beta to use the "share to edit" fearure. Tried it out so I could collaborate on a file over the cloud. The beta suddenly stopped working and won't allow me to access the file. No update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it either. I don't care if i get the beta again, I just really need access to the file.

[BobLevine]

I have not done anything with that beta or the cloud document editing so I'm just guessing here, but was that a special kind of file stored only in the cloud, or is it an INDD file that was stored locally? If it was stored locally, where did you save it? If it's a cloud thing, it may well be gone but hang around and someone else that was testing it might be able to shed a little light for you.

[simone51378293]

It's an "ID Cloud Document". I do not have the file store locally, only on the cloud.

[Steve Werner]

Try going to https://assets.adobe.com/cloud-documents

This is a way to see your cloud documents from a web view. See if you see your file there if you can't see it in the Beta version of InDesign.

[simone51378293]

This does not work. I can only see the file but I cannot open it. I cannot download the file either.

[Sage288691715h03]

I have the same problem, I can see my Inddc file on the web and can even open a preview of the first page on the browser but can't download the file

[Steve Werner]

There could well be a bug in the Beta version of InDesign currently posted. We cannot help you with that. You should report it as a bug to the InDesign User Voice:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

[Steve Werner]

CORRECTION: I just tested and the Beta posted last week which I used then has been Expired again by Adobe. Rather than causing file damage, Adobe has withdrawn the build, apparently.

[BobLevine · Accepted solution]

I throw the usual warning in here. Never use a beta for mission critical work. While I was very encouraged by the announcement of this, it was supposed to start rolling out a long, long time ago.

Frankly, I'll be surprised if it's ever released as a supported feature. I'm sticking to InCopy as my recommendation for collaboration.

[Steve Werner]

@BobLevine , I think that's an overly pessimistic answer. There are cloud documents working successfully for Photoshop and Illustrator. There's no reason they would't work for InDesign. But those applications get a lot more support from Adobe (more engineers and product managers) so on InDesign progress seems to move at a snail's pace.

[BobLevine]

InCopy works wonderfully and this whole cloud-based editing is going to have to be even better to replace it and while I'm sure with the proper people working on it, it can get done, my real pessimism is with management

It's not that I want to be right, but the last few years have been quite disappointing to me. A snail's pace is a very accurate description but we've seen a lot of broken "promises" lately so, yeah, until I see some indication that any resources are being deployed to this, I'm just going to stay pessimistic on it.

[James Gifford—NitroPress]

The really cynical view here might be that there are any number of alternative tools for PS and AI—and for the video tool set—so loss of market share is a bigger threat. There aren't any alternatives to ID (other than Affinity, which is about like GIMP to PS)... so we can be patient or we can be impatient, but it's not going to get us major fixes and updates any sooner, either way. We ain't goin' nowhere.