Filter on the Share for Review Comments Changes to Resolved

Explorer ,
Feb 23, 2022 Feb 23, 2022

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I am using the share for review CC InDesign v17.1

Managing the reviewing in InDesign not the web. 

I mark a comment as resolved. 

The filter automatically changes to Resolved each time.

I have to remove that filter every time I resolve an issue to move to the next comment.

 

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Bug , Performance

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Adobe Community Professional ,
Mar 17, 2022 Mar 17, 2022

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That sounds weird

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

---

Report bugs or make a feature request

https://www.adobe.com/products/wishform.html

 

 

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Explorer ,
Mar 23, 2022 Mar 23, 2022

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Thank you for the suggestion, but resetting preferences would have broken the link to the hundreds of reviews already made.

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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What makes you say that?

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Explorer ,
Apr 05, 2022 Apr 05, 2022

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Because that is what happened the last time I reset my preferences. 

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Adobe Community Professional ,
Mar 17, 2022 Mar 17, 2022

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have you tried to close the application totally and re open it? 

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Explorer ,
Mar 23, 2022 Mar 23, 2022

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Thank you for your suggestion. Yes, of course.

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