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Hi all,
My configuration is : MBP running Mojave 10.14.6 / Indesign 16.4.1
My (really annoying) problem :
… then, if I simply choose another destination folder, the text comes back to a normal state :
I've tried every "solutions" that can be found on the net but nothing worked 😞
Any help will be VERY appreciated :-D)
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That's very strange - not sure why that would be the case.
What solutions have you tried?
Is it every file?
If so -
Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html
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If it's just one file
If a document is not behaving well then try
File>Export
Choose IDML
Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.
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If it's not fixing itself then
Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Hope some of that helps you.
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Thanks for your answer.
Unfortunately, I've already tried all these "solutions" with no luck.
I've contacted Adobe's support and taking control of my mac, the tech resetted 3 Indesign folders. The problem seemed to be gone but, has come back 2 hours later... A VERY strange affair indeed…
So, I think I'll stick with my "change location" workaround 😉