Font Won't Load

Community Beginner ,
Apr 22, 2022 Apr 22, 2022

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A customer has supplied a font, Charoe-Medium.ttf, that will not show in the font menu in InDesign 17.2 x64, Windows 10. It is installed on my machine and is available in Illustrator, Photoshop, and MS Word.  I installed it on another machine with InDesign 15.0.2 x64, Windows 10, and it works just fine.  I had a friend install it on a MAC and check it in his InDesign, which worked.  I have reinstalled InDesign, restarted several times, and have tried several different copies of the font. I have tried TTF and OTF, nothing works.  What's going on? Any thoughts or suggestions?

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Community Expert ,
Apr 22, 2022 Apr 22, 2022

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Hi seedew,

could be a bug with InDesign 17.2.

A fix is under way with InDesign 17.2.1. See:

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

The fix will be rolled out in a phased manner.

If you cannot wait for the fix install InDesign version 17.0.1.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Apr 22, 2022 Apr 22, 2022

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Thank you for the info.  In the process of posting, I learned that I should have searched for the problem before posting.  I will next time.

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