Frequent Crashes When Editing Text in InDesign

[عيد276198050jea]

The program suddenly closes when trying to edit a specific part of the text, and I don’t know why. This happens multiple times.

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[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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[Abhishek Rao]

Hi @عيد276198050jea ,

Sorry about the crashing! I know that's really frustrating. I would request you to please share a few more details like:

• Please confirm the exact version of the InDesign. Also, please share the details of the operating system. 
• Please share a screenshot of the panel at which it is crashing.
• Did you use the CC Cleaner tool to uninstall the app?
• Submit the crash report by following the steps suggested here ( https://adobe.ly/4dVUBDl).
  While submitting the crash report, please use the same email address with which you are signed in on this community. This will help us find the crash report and help accordingly.

Also, I would suggest you try the following steps and let us know if it helps:

• Try running the app in Safe Mode  (Mac) & Root account (Mac)? (If using a macOS)
• Close all Adobe applications and manually reset preferences by renaming the folders from the following locations:
  ~/Library/Caches
  ~/Library/Preferences
  Rename Adobe InDesign and com.adobe.InDesign to Adobe InDesign.old and com.adobe.InDesign.old and
  launch InDesign from the Creative Cloud app
• Rename the CEP folder to CEP.old from the following location:
  /Library/Application Support/Adobe
• If that doesn't help, rename the UXP folder to UXP.old in the following location:
  /Library/Application Support/Adobe
  ~/Library/Application Support/Adobe

Reference article:Fix crash issues when launching InDesign (https://adobe.ly/4cD88i8)

Set preferences in Adobe InDesign

We are here to help. We just need more information.

Thank you, 

Abhishek Rao