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Uupdated ID this morning. Now I get the blue spinning circle as if exporting to PDF. I can open/close/edit InDesign files occasionally. Other times I have to force quite. Even after quitting ID and restarting computer, I get the spinner. See attached video. I'll probably delete app and install but was curious if this is a bug or something on my end.
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Hello,
a possible bug or corrupt cache after the update. Try:
Reset InDesign prefs (hold Shift+Ctrl+Opt+Cmd on launch)
Delete recovery files: ~/Library/Caches/Adobe InDesign/...
Disable GPU in Preferences
Remove plugins, test clean
Reinstall with Creative Cloud Cleaner if needed
Best Regard,
brian
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Seems to be specific to one file. Still testing.
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It bascially means InDesign is busy with something in the background. Was this document saved to the cloud? Was it shared? Are any linked graphics stored online or network server?
What is your exact InDesign version and OS version?
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I updated ID yesterday so Adobe 2025 (20.4.1) on iMac 2017 running Ventura 13.7.5 (22H527). Driving me nuts. I work off HD as far as I know. We have a file server for work files. If I revert back to 2024, it works fine so I'll probably do that as I can't figure out how to get rid of that processing blip.
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I rebooted to reset ID Prefs. Holy Smokes. Where do I find my prefs from version 2024? I really had ID set to operate well for me. Now I can't even figure out how to highlight text so it's yellow. It's definitely not in preferences. And all the popups: look at this, look at that.
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I rebooted to reset ID Prefs.
By @Mr. Met
If the problem persists, check if you see anything in the Window > Utilities > Background Tasks panel.
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One file? Export/Save to IDML and try working on that. Could be some minor corruption in the file and that should clean it up.
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Hi @Mr. Met:
Where do I find my prefs from version 2024?
This post shows where all the files are stored and explains how to copy them to the next version. I'm not a fan of importing preferences and I prefer to do it manually.
https://www.rockymountaintraining.com/adobe-indesign-how-to-copy-your-presets-after-an-update/
~Barb
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I ended up reinstalling app and erasing all prefs which was a drag. But I'm operational. Thanks.
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