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GPU rendering not working after Monterey installation

New Here ,
Nov 11, 2021 Nov 11, 2021

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I recently 'upgraded' to MacOS Monterey and now I have GPU issues, it is no longer rendering screen grabs that are pasted into InDesign. The odd thing is they will display if grabbed from a seconday monitor (3840 x 2160) but not the main 5K iMac screen (5120 x 2880).

 

The screengrabs render if I turn off the GPU preview but this is not ideal as it's slower and I lose the animated zoom that I rely on all the time. With GPU preview the screengrabs just display as a flat color regardless of the 'display performance' settings. They appear once I switch to CPU preview. I have a high spec graphics card in a 2020 5K iMac.

 

I did initally think it might of been an InDesign 2022 issue but having installed the previous 2021 version, the issue persists on both versions. Things were working perfectly before the update.

 

Any ideas on how to fix this issue?

 

iMac (Retina 5K, 27-inch, 2020)
3.8 GHz 8-Core Intel Core i7
32 GB 2667 MHz DDR4
AMD Radeon Pro 5700 XT 16 GB

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Bug, Performance

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Sounds like an Apple issue if I'm honest. I'd try first contacting their support.

 

How do you create the screengrab? Are you using Mac native screengrab tools or a 3rd Party tool?

It's not really ideal to paste directly into InDesign - although should be ok.

Would it be possible, or is it too slow, to paste the image into photoshop first, then save it and place it as a link InDesign?

 

 

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New Here ,
Nov 13, 2021 Nov 13, 2021

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It is a major hassle to create files from the screengrabs and would really slow me down. the screengrabs I use are not for final output but I use them when building mood boards and grabbing reference material from multiple sources. I'm using the apple native screengrab tool.

 

I also noticed another rendering issue with the GPU, some fonts are not smoothed and you can see straight edges along the curves in the red outline. Again when I turn off the GPU it smooths out. There is definitely some GPU issues with InDesign that is related to Monterey.

 

I think my setup is fairly typical and my Mac is only a year old so I really think Apple/Adobe should be able to recreate this issue very easily.

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Maybe so - but it's hard to know.

There are issues with the GPU performance and turning off the GPU accelartion in InDesign preferences is a known workaround.

 

I think there might be an update for InDesign out now - 17.01

https://community.adobe.com/t5/indesign-discussions/indesign-17-0-1-improved-performance-and-bug-fix...

 

 

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New Here ,
Nov 17, 2021 Nov 17, 2021

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I have same problem here. I'm using Catalina with Indesign 2022 and some screen problems when I drop a guide on the document. Never had this on Indesgin 2021. And here I don't have GPU on Indesign 2021/2022. Is activated on Illustrator and Photoshop, but off on Indesign. I tried to run on BigSur but same issue too, so trying to use Indesign 2021 until a update. 17.0.1 don't fix this.

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New Here ,
Nov 17, 2021 Nov 17, 2021

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I've just had a long conversation with senior Apple support and they say it's an Adobe issue which I tend to agree with. My Mac appears to be working 100% correct with all software except InDesign. It is Adobe's responsibility to ensure their software is optimised to work with the latest operating systems. Yes, Apple may change code that breaks things in 3rd party software which is frustrating for them, but ultimately, 3rd parter developers have to modify their code so it works.

 

InDesign has redraw issues with GPU's, it's well documented so they need to get a grip on it and invest more time and money on InDesign.

 

I've decided to go back to Catalina as I cannot afford to have my workflow affected so significantly.

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New Here ,
Nov 17, 2021 Nov 17, 2021

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I'm using Catalina with Indesign. 2021 works fine here without issues. My GPU is recognized on Illustrator and Photoshop, but I'm using 1920x1080 monitor here. Using Indesign 2021 the GPU acceleration is off, but I never had glitches when drop guides to my document. On 2022 I'm having weird glitches issues. I tried to upgrade to BigSur and same problem with 2022 version (updated to 17.0.1, the last one), so I'm back to Catalina. I will add the screenshot of the document and then what happens while I'm adding and moving a guide to the document. When I drop the guide, the screen refresh fixes the glitches, but not while moving it. The strange thing is it mixes a previously document that I opened to the last one glitched. Something like a buffer? I will add the previously document to understand the glitch.

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