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Hi, has anybody else had trouble installing In Design to a MacBook Pro? I tried twice, and it kept opening a new window for log in details and a few seconds later it goes back to the In Design app with a blank, pink screen. Then a few seconds after that it opens *another* new window for logging in, and keeps repeating the process over and over until I cancel the installation. Any tips?
macOS High Sierra, Version 10.13.6
Processor: 2.9 GHz Intel Core i7
First things first. You should upgrade that operating system.
How much RAM do you have?
Pardon my ignorance, but by upgrading the operating system do you mean a simple update to my existing laptop or a completely new/better laptop with more memory? It has 16 GB.
Just the operating system. You should be able to easily upgrade the laptop to Big Sur.
Thanks, I'll give it a shot!
Finally managed to get InDesign installed. Thanks for the help!
Do you have the latest version of the Creative Cloud app?
No. I've just tried to download it, and it's done the exact same thing.