Help: Indesign generated a restricted PDF

[Sophie32892825dpcp]

Hi everyone,

I got a problem using Adobe Indesign today. After exporting a PDF from Indesign, I found the PDF is resxtrced, and other users could not edit or comment on it. How to resolve it? I did not add any passcode to the PDF, nor did I passcode protect the Indesign file.

[Willi Adelberger]

Did you add password security?

[Sophie32892825dpcp]

No, I confirm that the passcode option is un-selected in the Indesign.

[Abhishek Rao]

Hi @Sophie32892825dpcp,

Thanks for confirming that no password protection was applied in InDesign. Could you check if this happens with all exported PDFs or just this specific file? Also, are you opening the PDF in Adobe Acrobat or another PDF viewer? Is the passcode prompt appearing for you or only for others you've shared the PDF with?

If possible, try exporting the PDF again using the High-Quality Print preset and see if the issue persists. Additionally, please share your InDesign version and OS details so I can investigate this further. Looking forward to your update!

^

Abhishek

[Sophie32892825dpcp]

No, the security feature is turned off. 

[Sophie32892825dpcp]

BTW, as this is an online guide so it's best to export with an interactive format. After confirming with team members, they can edit and comment on the resirected PDF files,  so we can skip this probelm. Thank you all.

Note: It may be a bug for latest Adobe Acrobat version No.: 25.1

O.S.: Windows 11

Similar posts on the Adobe Comunity:

https://community.adobe.com/t5/acrobat-discussions/every-adobe-acrobat-file-says-quot-this-is-a-rest...

[Abhishek Rao]

Hi @Sophie32892825dpcp,  

Thanks for the update! Since your team members are now able to edit and comment on the PDF, it sounds like the issue is no longer a concern? If you run into this again, feel free to reach out.  

^  
Abhishek

[Peter Spier]

Could be you simply didn't check the box to "Enable for Commenting" ?

[Sophie32892825dpcp]

No see my reply above.

[Peter Spier]

That is a setting in the export dialog, nothing to do withthe PDF security settings....

[Peter Spier]

Sorry, my memory is playing tricks on me again. Seems Enable Commenting was actually a setting in Acrobat, not the export dialog, and it appears to have disappeared.

[BobLevine]

Adobe ended that requirement years ago. Any PDF can be commented on in Reader now.

[Peter Spier]

So I see.