How can stakeholders review previous comments in shared review?

New Here ,
Dec 01, 2021 Dec 01, 2021

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When using the Share for Review function in InDesign, the stakeholders previous comments are not appearing in new reviews. We following the following processes:

  1. Save the file (not Save As)
  2. Select Share for review
  3. Select "Update Link"
  4. Add Stakeholder's email address

The stakeholder can see the updated file the browser, but the previous comments are no longer visible. Previous comments are important to ensure all the changes were made. 

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How to , Performance

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Adobe Employee ,
Dec 28, 2021 Dec 28, 2021

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Hi there,

 

Sorry about the trouble and delayed response. Could you please share a few more details like:

  • OS & version of Indesign
  • Are previous comments visible if viewed on the web?
  • Are previous comments marked as resolved?
    Note: If you have marked the comments as resolved, you can, later on, filter them using the "Resolved" status filter and see them again.
    Anshul_Saini_0-1640729678773.png
  • Is it possible the comment accidentally got deleted instead of resolving? If yes, then, in that case, the comments are permanently deleted, and this action cannot be undone.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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