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How do i cancel my subscription withour paying?

New Here ,
Jun 09, 2020 Jun 09, 2020

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My trial subscription was extended automatically. Now i have to pay for a whole year's subscription when i cancel and have never used indesign. How do i get my money back?

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correct answers 1 Correct answer

Community Expert , Jun 09, 2020 Jun 09, 2020

Alisa, you can also use this link to chat with a human: https://helpx.adobe.com/contact.html. Scroll down to the bottom of the page—there is a chat button in the lower right corner.

 

~Barb 

 

 

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Community Expert ,
Jun 09, 2020 Jun 09, 2020

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Community Expert ,
Jun 09, 2020 Jun 09, 2020

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No one in the forums can help you with subscriptions, you have to ask from Adobe Customer Support if that document doesn't answer your question, sorry.

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Community Expert ,
Jun 09, 2020 Jun 09, 2020

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Alisa, you can also use this link to chat with a human: https://helpx.adobe.com/contact.html. Scroll down to the bottom of the page—there is a chat button in the lower right corner.

 

~Barb 

 

 

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New Here ,
Jan 12, 2024 Jan 12, 2024

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Hi, no one solved my problem. They left the conversation after I describe my situation

 

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Community Expert ,
Jan 13, 2024 Jan 13, 2024

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Nobody here can help. I'm sorry, but you're going to have to go through Adobe support. This discussion is four years old and has been asked and answered. I'm going to lock it.

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