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Hyperlink Causing InDesign to Crash

New Here ,
Jan 25, 2023 Jan 25, 2023

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Hello everyone! Everytime I try to add a hyperlink to my InDesign document, the program crashes. This happened a few months ago on the last project I was working on too and was hoping it would be fixed by now. Anyone have any tips for me or is it just a program bug?

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Can you describe the exact steps you're taking, and where ID decides it doesn't like them?

 

ETA: And, is this only one document, or does it happen in others (especially a fresh, otherwise empty doc)?

 

(Your platform, OS version and ID version would help, too.)

 


| Word & InDesign to Kindle & EPUB: a Pro Guide (Amazon)

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Is it just the one document or every document?

 

For just one document try this

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

If it's all documents - or the above doesn't work

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi @Alextking,

 

Hope you're doing well!

 

We would like to know if you are able to resolve the issue by following our expert advice. Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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