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Hyperlinks -- Error says page does not exist

New Here ,
Feb 18, 2021 Feb 18, 2021

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I am trying to create a hypetlink in Indesign to Link to a page. When I put in page 32 and hit OK it says that the page does not exist. Not sure why I am getting this error when the page does exist (as you can see on the screenshot). All other pages work when I do this except for the last two in the document. Any thoughts? Thank you in advance.Screenshot 2021-02-18 133319.jpg

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correct answers 1 Correct answer

New Here , Sep 17, 2023 Sep 17, 2023

This just happen to me and I figured out why (for me). Did you have more than 1 Indesign file open at the same time? When creating a new hyperlink, check "Destination" and check that the "Document" you are hyperlinking to is the one you are currently in. For me it was hyperlinking to the wrong document. 

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Advocate ,
Feb 18, 2021 Feb 18, 2021

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I wonder if your document is accidentally built in two sections, instead of one? Check your Preferences > General > Page Numbering and make sure pagination is set to Sections, not Absolute.

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New Here ,
Feb 18, 2021 Feb 18, 2021

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Scott,

Thank you for the reply. I check on your suggestion. The setting is set to "Section Numbering." Not sure why the page is not showing up. 

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Advocate ,
Feb 18, 2021 Feb 18, 2021

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And you only see one section (starting on page 1) in the entire document? 

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Advocate ,
Feb 18, 2021 Feb 18, 2021

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I'll be happy to take a look at your file if you're interested. Save As .idml and send me a link or an address where I can fetch the file.

 

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New Here ,
Aug 18, 2021 Aug 18, 2021

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I'm having the same problem! Did you find a fix for this? TIA

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New Here ,
Sep 17, 2023 Sep 17, 2023

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This just happen to me and I figured out why (for me). Did you have more than 1 Indesign file open at the same time? When creating a new hyperlink, check "Destination" and check that the "Document" you are hyperlinking to is the one you are currently in. For me it was hyperlinking to the wrong document. 

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New Here ,
Nov 21, 2023 Nov 21, 2023

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Thank you!! This worked for me - I had two documents open and it was linking to the other one. 

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Adobe Employee ,
Nov 30, 2023 Nov 30, 2023

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Hi @rw19004615,

 

Thank you for confirming that worked for you. Feel free to reach out if you need further assistance.

 

Thanks

Rishabh

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