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Hyperlinks make InDesign crash

New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello everyone,

I have an issue with one publication I am currently working on. Whenever I try to edit some of the hyperlinks (changing/adding the URLs, changing character styles in the 'Edit Hyperlink' window), my InDesign crashes.

 

I have already tried saving the file as .idml & updating InDesign to the latest version, but nothing helps.

 

I don't know if it changes anything, but the text was originally imported from a Word file and some hyperlinks got imported as empty (with no URLs), despite them seemingly working in Word file itself.

 

Does anyone know what the issue might be?

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correct answers 1 Correct answer

Community Expert , Nov 07, 2022 Nov 07, 2022

Can you create a new document with the same page size/margins etc.

Then try using the Move function to move the pages to the new document.

 

https://creativepro.com/video-move-pages-between-documents/

 

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Can you create a new document with the same page size/margins etc.

Then try using the Move function to move the pages to the new document.

 

https://creativepro.com/video-move-pages-between-documents/

 

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Another solution which may work is to restore you preferences and caches on your InDesign application. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Did you try editing this file on another machine? Maybe the fault is with the installation of InDesign on the current machine.

-Manan

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Adobe Employee ,
Nov 10, 2022 Nov 10, 2022

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Hi @Agnieszka5FBB,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue by following our experts advice? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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