I can't log in in creative cloud

New Here ,
Apr 05, 2022 Apr 05, 2022

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I bought a new license for creative cloud, indesign, photoshop etc. Now i can't log in at creative cloud.

When i click on the "log in" button, nothing happens. I can't enter my name or password. 

 

I deinstalled everything and installed again.

I deactivated firewall and everything.

I tried everything i can.

i cant find a support hotline!!! help me adobe or i buy a different programm

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Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

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Hi @Lukas239119173u2e:

 

I'm sorry to here this.

 

Start by working through this page. Note that there is a chat bubble in the bottom right to get to customer support if nothing here works (this is a user-to-use forum, so we are users, like you):

~https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html

 

~Barb

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