I can't see Adobe's background when it's being executed.

New Here ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

When I run the indicator, only the wallpaper appears, and the bar above says it's running, but I can't see the indicator on the window.

TOPICS
How to

Views

72

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

I'm sorry @bomin22131195ek8u, I don't understand the question. Could you elaborate? Perhaps share a screenshot?

 

~Barb

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

스크린샷 2021-12-08 오후 10.26.08.png

 

like this problem The program is running, but I can't see the screen.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

Turn on the application from from the Windows menu.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

Bob meant enable the Application Frame in the Window menu.

 

~Barb

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

Still early in the day. 😞

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble you are facing. I would like to know if the suggestion shared above by @BobLevine & @Barb Binder helped resolve the issue? If not, I would suggest your try the following steps and let us know how it goes:

  • Close all Adobe applications and manually reset preferences by renaming the folders from the following locations:
    ~/Library/Caches
    ~/Library/Preferences
    Rename Adobe InDesign and com.adobe.InDesign to Adobe InDesign.old and com.adobe.InDesign.old and
    launch InDesign from the Creative Cloud app
  • Disconnect external monitor(s) if any connected.
  • If that doesn't help, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines