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1

ID 2017 keeps crashing in Windows

Advocate ,
Nov 13, 2016 Nov 13, 2016

with the following errors reported (different instances):

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-11-14T00:57:51.724305700Z" />

<EventRecordID>22879</EventRecordID>

<Channel>Application</Channel>

<Computer>ôô</Computer>

<Security />

</System>

- <EventData>

<Data>InDesign.exe</Data>

<Data>12.0.0.81</Data>

<Data>57f545c7</Data>

<Data>Public.dll</Data>

<Data>12.0.0.81</Data>

<Data>57f5446d</Data>

<Data>c0000005</Data>

<Data>00000000000831f7</Data>

<Data>2b18</Data>

<Data>01d23e0abc40d4ea</Data>

<Data>C:\Program Files\Adobe\Adobe InDesign CC 2017\InDesign.exe</Data>

<Data>C:\Program Files\Adobe\Adobe InDesign CC 2017\Public.dll</Data>

<Data>ba8cbc43-9eab-40b1-ab2d-29e5701be878</Data>

<Data />

<Data />

</EventData>

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-11-14T00:02:24.794905300Z" />

<EventRecordID>22872</EventRecordID>

<Channel>Application</Channel>

<Computer>ôô</Computer>

<Security />

</System>

- <EventData>

<Data>InDesign.exe</Data>

<Data>12.0.0.81</Data>

<Data>57f545c7</Data>

<Data>ntdll.dll</Data>

<Data>10.0.14393.447</Data>

<Data>5819bc32</Data>

<Data>c0000374</Data>

<Data>00000000000f7423</Data>

<Data>4100</Data>

<Data>01d23e011f3b1183</Data>

<Data>C:\Program Files\Adobe\Adobe InDesign CC 2017\InDesign.exe</Data>

<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>

<Data>06cf6688-7b82-4f74-8a3f-9d9393cb8fb4</Data>

<Data />

<Data />

</EventData>

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Community Beginner ,
Nov 14, 2016 Nov 14, 2016
LATEST

Have you tried to trash preferences? There is a FAQ about it on the front door of this user forum.

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