ID 2018 not importing preferences

[dv8kiwi]

When I install ID CC 2018 I cannot import my preferences from CC 2017 (which is still installed).

When I installed I had "Import previous settings and preferences" CHECKED and "Remove old versions" UNCHECKED.

But "previous settings and preferences" were NOT imported!

I tried reinstalling a couple of times with the same result.

Then I tried "Edit > Migrate Previous Local Settings" and it would not -

I don't even have CS4! It is CC 2017 which is installed!!!

Please HOW do I import my 2017 settings? I do NOT want to go through the painful process of recreating all my personalised workspaces, keyboard shortcuts and app settings. This is supposed to be a 21st century upgrade! What's going on??!!

[BobLevine]

To be quite frank, you’re better off. There have been a number of reported issues with installs that did migrate the settings.

Rather go through all of the troubleshooting, just set the new prefs manually.

[dv8kiwi]

Well this is just unbelievable in this day and age. Adobe has no regard for the customer experience.

I would rather go back to the previous version. I don't need this.

But now I have discovered that my previous version has developed a problem since doing the upgrade. There seems to be some problem that occurs over time while I'm working on a document where ID starts using more and more resources until it becomes impossibly laggy and I need to restart. this has never happened before and has only started since I upgraded. Can an upgrade do this? (Windows 10)

So Adobe - [expletive deleted]

[dv8kiwi]

Can anybody explain why it's not finding the CC 2017 settings to migrate from?

[Bill Silbert]

Like Bob said importing previous settings and preferences is not a good thing. Please check out this link on the InDesign FAQ for more information: CC 2018 InDesign—Don't Import previous settings and preferences .

[dv8kiwi]

Thanks, yes I had already read that. It appears to relate to the 13.00 release, are you saying that it hasn't been fixed in the 13.01 release? The notes seemed to indicate there was a fix around importing prefs.

So now I'm stuck because I don't want to waste my time setting up my workspaces and keyboard shortcuts and settings all over from scratch, I would rather go back to my earlier version. But is seems like installing 2018 has messed that up. Frankly I'm hugely disappointed in Adobe for creating this clustermessup.

If this is such a widespread problem and it hasn't been fixed, then I feel like we're being used as beta testers against our wishes. The difference being that Adobe actually listens to beta testers.