ID crashes: replacing color

[my cc]

It would have been a nice  feature: replacing a color.

But I had to do this by handy. ID – latest version on Windows – crashes each time. Aber hitting "change all" the blank window titled "Adobe InDesign" appears. Then nothing happens for some seconds – and the ugly error message appears.

 

[Robert at ID-Tasker]

Maybe your file is corrupted. 

Try IDMLing - export as IDML, open, save with a new name - do not overwrite your original file. 

If it doesn't help - please check this thread: 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo... 

[my cc]

Okay, then always the same procedure.

[Robert at ID-Tasker]

Okay, then always the same procedure.

By @my cc

A few weeks ago a lot of people reported problems on Windows 11 after latest updates - to Windows. 

The solution was to remove / roll back / repair some of the KBxxxxxxx updates. 

[my cc]

perhaps also valid for Windows 10? It crashed on my second PC with Win10, too.

And the usual workaround via IDML does not work – as usual ...

ID is just too buggy. Even with such a small document! 😞

[Robert at ID-Tasker]

There is one more thing you could do - that looks to work much better than IDMLing - create a new document - with exactly the same page size - then move all you pages to this new document - with the destination "beginning of the document". 

[Abhishek Rao]

Hi @my cc,  

I saw that a crash report was submitted with your community email address, and I’ll be checking it with the product team. In the meantime, could you try Robert’s latest workaround of creating a new document and moving all pages there?  

Let me know how it goes! I’ll update you as soon as I hear back from the team.  

^

Abhishek

[Abhishek Rao]

Hi @my cc,  

I checked with the product team, and they’d like to investigate further. Could you share the exact steps you follow before the crash occurs? Also, if possible, please provide the InDesign file where this happens (along with any assets). Reference: https://adobe.ly/43PHdPk
A short screen recording of the issue would also help us reproduce it internally.  

Looking forward to your update! I’ll keep you posted on any findings from the team.  

^

Abhishek