IDMLing not fixing the file...

[Robert at ID-Tasker]

I've received a file from a client - and it is somehow corrupted... 

I can work with it - do "normal" things - but when I try to open Cross-Reference panel - it crashes InDesign every time. 

First step was IDMLing - but it didn't help...

The only thing that helped was to move pages to a new document... 

Unfortunately, I can't share the document. 

Any ideas / suggestions? 

[James Gifford—NitroPress]

Have you tried CRs in another doc, just to make sure?

I wish I wish all the linked entities weren't so freakin' fragile. 😞

[Robert at ID-Tasker]

Of course, that was the first thing I've done - after few crashes and IDMLing. 

It's not a problem with my installation of InDesign - it's just this particular document. 

One more thing - even after moving pages - there is still something wrong - the dropdown in the middle that let's you select how Cross-Ref will look like - Para, Para - PageNo, etc. - is blank - but I can add my own entries... 

Other files show those default options. 

[Peter Spier]

Blank dialogs is usually the result of corrupt cache files. Have you trashed those?

[Robert at ID-Tasker]

Like I've said - it's only this one document - all other files - including newly created - are perfectly fine. 

[Peter Spier]

I'd trash the cache anyway. Can't hurt, and it might help.

[Robert at ID-Tasker]

Maybe, but I prefer "if it ain't broken..." - don't want to mess my system because of one file... 

[Peter Spier]

If moving pages works, go with it.

[Robert at ID-Tasker]

Yeah, that's what I've done - but it's extremely strange... 

Looks like IDMLing isn't the perfect fix...

Maybe I'll use ID-Tasker to split document into parts - single pages - and then let him to "examine" each page... 

[Barb Binder]

Robert:

Is this a threaded-frames long document? If so would just create a new file and copy the text over. You can export master page elements as snippets and load styles. It shouldn't take too long to recreate. You may want to recreate the x-ref formats, though. 

~Barb

[Robert at ID-Tasker]

The thing is - it's bunch of TFs per page - nothing is threaded... Yes, sounds strange but it's easier for the client to keep up with changes in the document.

Cross-Refs was just an idea to make document more usable after doing what I had to do - and this unearthed the problem.

Transferring it to a new document piece by piece won't be a problem - ID-Tasker will handle it.