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0

Im turning on Adobe InDesign and ALWAYS crash in few seconds...

Community Beginner ,
Dec 29, 2024 Dec 29, 2024

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe InDesign 2025 [3195]
Path: /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app/Contents/MacOS/Adobe InDesign 2025
Identifier: com.adobe.InDesign
Version: 20.0.1.32 (20010)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-12-30 00:29:24.7869 +0100
OS Version: macOS 15.2 (24C101)
Report Version: 12
Anonymous UUID: D97E4C31-73A3-B969-7FBF-F3E14813F18A

Sleep/Wake UUID: BE58DB7D-5142-4213-A168-9101300DF16D

Time Awake Since Boot: 1300 seconds
Time Since Wake: 128 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000016f15bb10
Exception Codes: 0x0000000000000002, 0x000000016f15bb10

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [3195]

VM Region Info: 0x16f15bb10 is in 0x16b958000-0x16f15c000; bytes after start: 58735376 bytes before end: 1263
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
MALLOC_SMALL 159800000-15a000000 [ 8192K] rw-/rwx SM=PRV
GAP OF 0x11958000 BYTES
---> STACK GUARD 16b958000-16f15c000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack 16f15c000-16f958000 [ 8176K] rw-/rwx SM=SHM thread 0

 

 

Do you know what to do?

Thank You.

TOPICS
Performance
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LEGEND ,
Dec 29, 2024 Dec 29, 2024
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Community Expert ,
Dec 29, 2024 Dec 29, 2024

Try these general troubleshooting steps first:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Also, do you have the same issue with InDesign 2024? And how much RAM does your machine have?

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Mentor ,
Dec 30, 2024 Dec 30, 2024

The crash report is missing the interesting part.

E.g. use pastebin.com to keep the forum readable.

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Community Expert ,
Dec 30, 2024 Dec 30, 2024
LATEST

If you have any 3rd party plugin, extension, startup scripts installed try removing them and see if it works.

-Manan

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