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Image Objects showing as grey boxes InDesign 17.4

Explorer ,
Jan 18, 2023 Jan 18, 2023

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Hi, I am having an issue with images being dropped into InDesign showing as grey boxes. I have already check my Display Performance and it is set by default to Typical Display. I have quite InDesign, restarted my computer and re-dropped the image into the document with the same results. I know that this typically happens when Display Performance is set to Fast Display but that is not the case here. Any ideas would be greatly appreciated!

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correct answers 1 Correct answer

Explorer , Jan 20, 2023 Jan 20, 2023

I haven't changed anything but today it started working properly. I'm not sure what the problem was but it seems to have resolved itself.

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Explorer ,
Jan 18, 2023 Jan 18, 2023

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Just in case it makes a difference, I am running the app on macOS Monterey Version 12.6.2

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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If this happens to all your images, it could be that you may need to restore your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Or, if in only one file, there could be file corruption. Save as IDML (File > Save As > InDesign CS4 or Later [IDML] Then reopen the IDML file.

 

 

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Hi @popcorn83:

 

Also note that Display Performance is located in three separate areas in InDesign. It's in Preferences, the View menu in the Object menu. Where exactly did you check?

 

~Barb

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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I haven't changed anything but today it started working properly. I'm not sure what the problem was but it seems to have resolved itself.

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