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Import PDF Comments slowing down InDesign speed

Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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There is an issue when importing PDF comments that when there are comments in addition to replacing text and deleting, the speed of InDesign slows down. When I select resolve on a comment it takes a long time to accept. It also slows down the accepting of replace and delete comments. This is has been going on for some time. Only solution I seem to find is to go through and accept and delete Comments, and then go through and accept Replace and Delete comments. Any other solution or possible future fix?

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Bug , Performance

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correct answers 1 Correct answer

Community Beginner , Apr 04, 2024 Apr 04, 2024

Have a new company laptop and an increase in RAM, so it appears this may have solved the issue. 

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Adobe Employee ,
Apr 05, 2023 Apr 05, 2023

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Hi @Eddy5FAE ,

 

We're so sorry to hear about the trouble. Would you mind sharing a few more details like:

 

  1. The version of InDesign & OS.
  2. Is this happening with a specific file or multiple files?
  3. Please try reproducing the issue and take a screenshot of the Task Manager/Activity Monitor capturing InDesign Process.
  4. Where are the files saved, locally or on any network drive or shared folder?

 

We're here to help, just need more details.

 

Thanks

Rishabh

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Community Beginner ,
Apr 10, 2023 Apr 10, 2023

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  1. InDesign version is 18.2.1, OS is Windows 10 Enterprise, version 20H2
  2. Multiple files
  3. Eddy5FAE_0-1681149385618.png

     

  4. Network drive

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Community Beginner ,
May 10, 2023 May 10, 2023

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I provided the additional details. Anything in regards to this?

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New Here ,
Oct 02, 2023 Oct 02, 2023

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I've been having the same issues (lags and slowdowns) for a while and just discovered it was Comments related. (Things got back to normal after deleting all of the comments). I came here to Adobe to do some research and see that you've gotten no response since April. Adobe?

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Community Beginner ,
Dec 05, 2023 Dec 05, 2023

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Same problem when i import PDF comments in Indesign 2024 19.0.1 on mac 3,8 Ghz Intelcore i7 Ventura.

My inDesign document is 180 pages with 1750 comments.

I dont know why it's so slowly ...

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New Here ,
Dec 06, 2023 Dec 06, 2023

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I have also been experiencing this issue for quite some time. When importing PDF comments, I have noticed that the speed of InDesign really slows down especially when I get to the point of my document where there is a Sticky Note comment. It takes a really long time to "resolve" the comment. Also, even after I "resolve" the comment, there is a lag in InDesign when I am going through the rest of the PDF comments. The only way to reduce the lag is to delete the Sticky Note comment.

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Community Beginner ,
Apr 04, 2024 Apr 04, 2024

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Have a new company laptop and an increase in RAM, so it appears this may have solved the issue. 

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