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Importing PDF: File could not be opened...

New Here ,
Oct 25, 2021 Oct 25, 2021

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I am attempting to import the contents of a number of PDF files into InDesign but I am being blocked with the following:

 

"The file could not be opened. You may not have permission or the file may be in use by another application."

 

I have removed all protection from the files.

 

The files reside in a Google Drive to which I have full rights (Editor).

 

If I move the files to my desktop they import. The problem is that I need to keep these 'source' files in my Google Drive and not on my Desktop where they can be deleted. As soon as I move them back to my Google Drive I loose the link in InDesign and cannot relink them - same permission issue.

 

Can anyone help?

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Import and export

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I suppose I should have clarified a bit more. This issue does not happen to ALL PDF files I try and import. Only some and I have not been able to determine why this is so.

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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This is probably a dumb suggestion but...

Are you sure the PDF is not open in Acrobat or the Google PDF viewer?

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New Here ,
Oct 25, 2021 Oct 25, 2021

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Absolutely sure. I even closed all browsers, cleared cache, closed InDesign and rebooted.

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Are you trying to Open or Place the PDFs? PDFs can be placed, not opened.

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New Here ,
Oct 25, 2021 Oct 25, 2021

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It happens during the Import Procedure when using either of the multi page import scrips.

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Enthusiast ,
Oct 25, 2021 Oct 25, 2021

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In some network/storage environments that message could be triggered by different reasons. Some as absurd as the file name having non ASCII characters. If that's the case, just change the name.

 

Besides, those files might be password protected or damaged.

 

Best regards

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Show options when importing and make the appropriate choices. These are sticky and if you attempt to place a file that the options don't apply to you could get that error.

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I'm not too sure what you means when you say 'Show options'. When using the script 'PlaceMultipagePDF.jsx' there are not options - it onlu askes where to start pacing the pages. When using the script 'MultiPageImporter2.5-CS5.jsx' the following popup is displayed but I don;t see wnything that will address the issue:

 

Picture1.png

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Hi Bob, the files are being placed via a script and are on Google Drive. Could this be a smart syncing problem? I don’t use Google Drive.

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Ah...sorry, missed the script. And yes, this could absolutely be a smart sync issue. That has to be turned off or InDesign could easily time out while the file is downloaded on demand.

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Hi Mike,

what happens if you place the PDF files without the script?

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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And: what's your version of InDesign?
What operating system and machine?

 

Regards,
Uwe Laubender

( ACP )

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