Copy link to clipboard
In Design keeps crashing after trying all troubleshooting options: cleared cache, tried fonts, etc. Only older version works.
I´m running on Windows 10 Home, OS build 19041.746
What version are you trying to use? How much RAM do you have?
Try resetting your preferences
If that doesn't work follow the instructions here
If that doesn't work - try a hard reinstall - https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Sorry to hear about this trouble. I am hopeful that the issue is fixed by the suggestions shared above. If not, please try the steps shared on this page ( https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag... ) and share your observations with us.
While performing each step, please make sure that InDesign and other Adobe apps are closed.
Feel free to let us know if you still need assistance. We'd be happy to help.