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inability to launch indesign for 24 hours

New Here ,
Mar 02, 2021 Mar 02, 2021

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Since yesterday we are completely unable to use our Indesign Creative Cloud, does anyone have the same probleme ? 

We tried to launch the app from Adobe.com or tried to open several files, it's seem to be out of order ... 

Thanks for your help. 

 

 

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Bug, Performance

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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The proceedure is you download the appliccation to your computer via the Adobe Creative Cloud app and, assuming you have the correct system specification, you launch it from your computer in the normal way for launching programs.

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Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the response given earlier, you may also try suggestions given on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) if you have similar issues in the future.

Hope it helps.

 

Regards,

Ashutosh

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