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InD 2022 Mac: Issue in footnote when it is exceeding 9

Explorer ,
May 27, 2022 May 27, 2022

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I am working on a book using InD 2022 Mac.  I noticed when footnotes exceeding 9 (I see the issue in footnote 10, 11, 12, etc.) the font that I use "Sakkal Kitab" has an odd aspect... Cf. the attached document.

 

Actually, letters dots are displaced to left or to right sides, etc.

I canceled a footonote before 10 and the footnote 10 becomes 9. The issue disappears!

I noticed the issue with only the font "Sakkal Kitab", when I change the font I have not this issue.

I contacted the font designer but I believe that's something to do with Indesign too.

 

TIA

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Hi Aratype,

 

We are sorry for the trouble. We would request you to please share a few more details like-

 

  • The OS and the InDesign version.
  • Is it possible for you to share the font file with us so that we can check at our end?
  • Could you please try using any other Arabic font and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
May 27, 2022 May 27, 2022

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OS: 11.6.6

InD: 17.2

We should have the same issue if we use Adobe Naskh.

I believe you can reproduce the bug with any text and when using Adobe Naskh

 

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Thanks for sharing the info. Would you mind checking if you've any pending InDesign updates available on the Creative Cloud desktop? If yes, please update InDesign and let us know if that helps.

 

Thanks,

Harshika

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Explorer ,
May 28, 2022 May 28, 2022

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I updated InD this morning to the last update 17.2.1 and I have the same issue.

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Thanks for updating InDesign, @Aratype. Let me check this with the team and get back to you. I will try my best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jun 01, 2022 Jun 01, 2022

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Thanks for being so patient. Is it possible for you to share the InDesign file with us so that we can investigate at our end? If yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me over a private message.

 

We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
Aug 27, 2022 Aug 27, 2022

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Hi Harshika,

Sorry, I did not get an alert for your reply. Please find enclosed the file.

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Explorer ,
Oct 17, 2022 Oct 17, 2022

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Hi Harshika,

When the solution of this bug will be availabe? I keep waiting the solution for the publication of the book...
Best,

Oussama

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Explorer ,
Nov 03, 2022 Nov 03, 2022

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I tested today InD 18.0 and unfortunately the issue is still there...
I hope more reactivity from Adobe, the issue is there since months now!

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Adobe Employee ,
Nov 09, 2022 Nov 09, 2022

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Hi @Aratype,

 

We are sorry for the delay in response. We are still investigating the issue. Could you please share the packaged file, as the fonts are missing, and if possible please share the recording of the issue?

 

We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
Nov 27, 2022 Nov 27, 2022

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This is not serious! I already shared my InD file at 27th August!

You can reproduce the issue with your font Adobe Naskh as I show in the attached Screenshot.
Thank you.

Oussama

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Explorer ,
Nov 27, 2022 Nov 27, 2022

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I aded a new document using Adobe Naskh only, One can see the difference between footnotes before 10 and starting 10...

The issue is not only in footnote's text but in the words beside footnot insert inside the main text...

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Explorer ,
Dec 15, 2022 Dec 15, 2022

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18.1 is here and the issue is still there, it is becoming really a nightmare !

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Explorer ,
Mar 16, 2023 Mar 16, 2023

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LATEST

18.2.1 is here and no solution! What a bunch of incompetents!

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