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INDD wont show Workfront extensions menu, PSHOP and ILLUS do

New Here ,
Nov 23, 2021 Nov 23, 2021

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Steps that lead to issue:

 

a. launch PSHOP or ILLUS

b. go to Window menu (top middle of screen in Mac menubar)

c. click on Extensions / legacy / Workfront

d. launch INDD - same path doesnt show Workfront option

 

Installing Workfront from Marketplace link within Creative Cloud Desktop App for Mac

- am I missing something here? 

 

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LEGEND ,
Nov 29, 2021 Nov 29, 2021

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Hi there,

 

Thanks for reaching out. I'd request you to connect with Workfront support for your concern. Please connect with them here: https://www.workfront.com/services-and-support

Please click on the chat icon at the bottom of the page to start the conversation. Team here would be happy to answer your questions.

 

Regards,

Ashutosh

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New Here ,
Dec 01, 2021 Dec 01, 2021

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the solution lies in the use of Adobe Creative Cloud, to search, download, install, and ultimately login to Workfront, for anybody following. Yes, Workfront's plugins at the time of this writing do seem to require Creative apps from 2021, but once these are correctly setup, the new 2022 apps will recognize WF and work as well.

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