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InDesign 16.0 / 16.01 fails to launch on MacBook Pro M1

New Here ,
Dec 02, 2020 Dec 02, 2020

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Running a new M1 MacBook Pro. Used IND for several days, now it refuses to launch.  Uninstalled, reinstalled, updated to 16.01 and back to 16.0.  Will not open or respond to a preferences wipe (CMD+OP+CTRL+SHT).

 

Help!

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Bug, Performance

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correct answers 2 Correct answers

Adobe Community Professional , Dec 13, 2020 Dec 13, 2020
Try the CC Cleaner tool. https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html If you're running big sur https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html Apple Silicon compatibility We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on ...

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Adobe Employee , Apr 02, 2021 Apr 02, 2021
Hi all, Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us. Regards, Ashutosh

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New Here ,
Dec 12, 2020 Dec 12, 2020

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Hi. HELP! Indesign still simply doesn't open and I can't find any information anywhere to determine why.  See above.

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Adobe Community Professional ,
Dec 13, 2020 Dec 13, 2020

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Try the CC Cleaner tool.

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If you're running big sur

https://helpx.adobe.com/ie/indesign/kb/macos-big-sur-compatibility.html

 

Apple Silicon compatibility

We are working to ensure that our apps are natively compatible with Apple Silicon devices, but do not have a release date yet. Apple Silicon devices ship with Rosetta 2, an emulator that enables ARM Macs to run Intel-based apps. InDeisgn will work on Rosetta 2 until they are available natively.

There are no known issues specific to running InDesign under Rosetta 2 emulation mode on Apple devices with M1 processors running BigSur (macOS 11).

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Hey, this is happening to me too -- InDesign crashes and is just unresponsive on my M1... Pretty inconvenient to say the least. What proceeds? 

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Adobe Community Professional ,
Dec 13, 2020 Dec 13, 2020

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See my posts above. 

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Adobe Community Professional ,
Jan 05, 2021 Jan 05, 2021

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The M1 chip is not supported by InDesign yet, and Rosetta 2 is not working well with InDesign. To get more information, see this thread:

 

M1 Mac. Has anyone used In Design with the new Mac with m1 chip? plus Photo Shop?

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New Here ,
Jan 05, 2021 Jan 05, 2021

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I am having that same issue and have tried everything you listed. The main difference is that I am using a PC running Windows 10. I have spent 3 days (intermittently) trying to fix it. Please let us know what your fix ends up being. Thank you!

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Adobe Community Professional ,
Jan 05, 2021 Jan 05, 2021

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Whatever your issue, it's not the same. Please start a new discussion including system specs and exact build of Windows 10.

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi all,

 

Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

 

Regards,

Ashutosh

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