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Indesign 16.2.1 not allowing thumbnail creation

New Here ,
May 18, 2021 May 18, 2021

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I have a plugin that creates thumbnails of indesign documents. the thumbnails were created in every version leading up to 16.2.1 but upon installing 16.2.1 indesign no longer created the thumbnails. what changed?

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Bug , Performance

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Adobe Employee ,
May 30, 2021 May 30, 2021

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Hi there,

 

Thanks for reaching out. Please check if the plugin is compatible with latest version of InDesign. Plugin manufacturer can help with the same. 

In case they do not have a version that is compatible with the latest version, you can install the previous version. Steps are shared here ( https://helpx.adobe.com/in/download-install/using/install-previous-version.html ).

 

Regards,

Srishti

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