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I have a plugin that creates thumbnails of indesign documents. the thumbnails were created in every version leading up to 16.2.1 but upon installing 16.2.1 indesign no longer created the thumbnails. what changed?
Thanks for reaching out. Please check if the plugin is compatible with latest version of InDesign. Plugin manufacturer can help with the same.
In case they do not have a version that is compatible with the latest version, you can install the previous version. Steps are shared here ( https://helpx.adobe.com/in/download-install/using/install-previous-version.html ).