Indesign 17.01 freezing and crashing

[Lorena22225748zzvg]

Hello,

My coworker and I just updated to 17.01 and it keeps crashing on us. Has anyone else experiencing this issue? When we re open, it works very slow and delayed before it completely freezes.

[Eugene Tyson]

What OS?
What system specs?

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Try turning off the GPU Performance in the InDesign settings.

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There is an update to InDesign 17.01

https://community.adobe.com/t5/indesign-discussions/indesign-17-0-1-improved-performance-and-bug-fix...

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Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

[Lorena22225748zzvg]

Thanks for your responce. The update 17.01 is what is giving us problems.

I tried to open the previous version but didn't work either.

We're in PC Windows 10