Indesign 18 .2.1 compatibility issue with Ventura 13.2.1

[GeoffKaplan]

the shift nor the command keys are working. any suggestions?

[Rishabh_Tiwari]

Hi @GeoffKaplan ,

We're so sorry to hear about the trouble. Would you mind trying the suggestions shared here and let us know if this helps or if you need further assistance?

Thanks

Rishabh

[GeoffKaplan]

hello rishabh. i can not locate the Adobe InDesign folder to then find "/Version #"

[GeoffKaplan]

and this dose not work either (i do not receive the prompt : While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

[GeoffKaplan · Accepted solution]

i uninstalled and then reinstalled the program; problem fixed