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InDesign 19.0.1 Extremely Buggy behavior

Explorer ,
Nov 15, 2023 Nov 15, 2023

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I am experiencing extremely buggy behavior since upgrading to 19.0.1 this morning.
I'm on an M2 Mac running OS Ventura 13.5, so this isn't a OS14 issue.

 

Here is an example and a screen recording showing some of the behavior:
https://www.loom.com/share/282b452decc34fffa7164a3039dc45af?sid=a43db12e-6f34-48ba-883f-3dcd19e9acdc

In this example, I am trying to select a grouped text object and delete it (I'm Cutting it instead for clarity in the video). I can select it, but I when I attempt to delete or cut, the delete/cut action is ignored (see how it's not shown in the Undo menu action), but a large rectangle on the screen goes white — then, if I zoom in or out, the entire document goes blank/white. The only wat to resolve this is to close out or revert the document.

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Community Expert , Nov 15, 2023 Nov 15, 2023

Hi @StudioAluminum:

 

That's not good. You can reinstall 18.5.1 through the CC Desktop app, which might be a good idea until 19 is completely straightened out.

 

And while I doubt this will help because you are past the early Ventura bug, there have been a few Ventura upgrades: 13.6.2 is the latest as of today.

 

Finally, does disabling GPU performance in Prefs help with this at all?

 

~Barb

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Hi @StudioAluminum:

 

That's not good. You can reinstall 18.5.1 through the CC Desktop app, which might be a good idea until 19 is completely straightened out.

 

And while I doubt this will help because you are past the early Ventura bug, there have been a few Ventura upgrades: 13.6.2 is the latest as of today.

 

Finally, does disabling GPU performance in Prefs help with this at all?

 

~Barb

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Thank you. I made the Ventura update and cleared cach per @rob day's suggestion, none of which made a difference. But disabling GPU Performance did resolve the rendering issues.

The deletion/cut issue remains, but now I suspect if it's just a separate odd combo of the fact that it's a grouped anchored object with a hyperlink. If I cut and paste the entire group away from where it was anchored then ungroup it, I can remove the unwanted object.
I'll stick with 19 with GPU Performance disabled unless I run into any other big issues. Thanks for the help!

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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We are always happy to help, @StudioAluminum!

 

~Barb

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Hi @StudioAluminum , Also, have you tried the regular troubleshooting—delete your Caches folder, and if that doesn’t help delete your Preferences folder?

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