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4

InDesign 19 Beta Expired Can't Access InDesign Cloud File

Community Beginner ,
Jan 06, 2024 Jan 06, 2024

I was using the Beta version of InDesign and my files were saved in the Creative Cloud. Now the Beta version says it's expired and everytime I try to download my file from a browser or the Creative Cloud program it times out or says it couldn't be downloaded but doesn't give a reason. I'm guessing it is because the file is too big to download. Anyone have any ideas?

 

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correct answers 1 Correct answer

Adobe Employee , Jan 12, 2024 Jan 12, 2024

Hi Everyone,

 

The new beta release is available for download. Feel free to update the discussion if you need any further assistance.

 

Thanks

Rishabh

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

Beta versions are for testing purposes and the trial only lasts for seven days. If you don't have a subscription to a full version of InDesign you will probably have to take out a subscription to access your InDesign documents.

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

I agree with @Derek Cross . I just tested and the Beta version of InDesign is again expired.

 

I suspect that they were experiencing some problems with the build posted this past week (problem reports were posted on this forum).

 

Beta versions are, as Derek says, only for testing.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

Hi, not sure this is the right place to ask, but what do you do now that i cant open files files i saved to the cloud from Indesign Beta? I have full version, redownloaded and still getting error "Your InDesign (Beta) build has expired." Major problem, any solutions? 

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

Wait for another build of the beta.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

Thanks Bob, is there a reason you can still download the Beta if users getting this serious error? Seems a major problem for those that have saved files this way like myself. Major error for me, file not downloading either so i cant try open in another version

 

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

Beats me. One of life's mysteries.

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

I was able to fix my problem. I am on a Mac and I thought to try and download the Beta version on my sons PC and it worked! I was able to open my cloud doc and download the file as an idml and send it to myself. I will now be only using the normal version of InDesign! And saving all of my files regularly in at least 3 different locations. Lesson learned!

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

I'm guessing they only expired the Apple version, not the PC one.

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Explorer ,
Jan 08, 2024 Jan 08, 2024

Thanks going to find a pc and try this

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Community Beginner ,
Jan 09, 2024 Jan 09, 2024

PC version now expired too

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Explorer ,
Jan 09, 2024 Jan 09, 2024

What exactly is the purpose of beta testing versions? One would assume that it's to run the sofware through it's paces in a real world eviroment but I am beginning to believe that Adobe thinks that people just sit around and pretend to be working on actual project to evaluate the software. Adobe is pushing "collaberation" down everyones throat to the point that they are completly revamping their cloud storage systems, Idesign is a perfect example, push people to adapt to the cloud based storage then pull a stunt like this. Pathetic.

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

No one is forcing you to use beta software or to create cloud documents.

 

The cloud format is already widely used with Photoshop and Illustrator files, but anyone can still save and work with files stored on your local drive or a server. But there are many features possible with cloud documents which can't be done on with traditional documents. 

 

Screenshot 2024-01-09 at 5.34.44 PM.png

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Explorer ,
Jan 09, 2024 Jan 09, 2024

Thanks for your extremely informative reply..

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

@jdaveprill: but you still need to run incremental backups of your actual projects at all times. then you won't run into the issue discussed here.

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Explorer ,
Jan 09, 2024 Jan 09, 2024

I learned many years ago,, adobe-proof backups are mandatory.

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Explorer ,
Jan 09, 2024 Jan 09, 2024

Anyone have access that I can share a url with? I desperately need two files saved for on hard drive editing and I can't access or download them. I cam share them though...

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Adobe Employee ,
Jan 10, 2024 Jan 10, 2024

Hi Everyone,

 

We have highlighted this with our Engineering team that InDesign Beta has expired, and the team is working on releasing the new version soon. I'll update this discussion as soon as the new version is available.

 

Thanks

Rishabh

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Explorer ,
Jan 10, 2024 Jan 10, 2024

Any indication when this will be?

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Adobe Employee ,
Jan 10, 2024 Jan 10, 2024

Hi @Adam34664626x5pp,

 

I am afraid, I don't have the exact time by which it will be released however the team confirmed it's in testing and should be available soon.

 

Thanks

Rishabh

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Explorer ,
Jan 10, 2024 Jan 10, 2024
Any way to share two files with you to repackage? Removing the ability to
edit files - even if a beta - without warning puts people in difficult
situations.
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Community Expert ,
Jan 10, 2024 Jan 10, 2024

I'm sorry, but while I sympathize, this is a problem of your own making.

 

Betas are for testing, not production, and certainly not with mission-critical files.

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Explorer ,
Jan 10, 2024 Jan 10, 2024

Completely agree! I'm new to InDesign and I figured a company as large as Adobe would take away a version without notice or immediate replacement. Learning the hard way... 

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Explorer ,
Jan 10, 2024 Jan 10, 2024

Actually this is a problem that wouldn't exist if Adobe took it's customers into consideration and cared enough about them to give them a heads up. I have been using Adobe products professionally for 20+ years and this disconnect has been a constant issue. I feel for the younger users who have to learn a COMPLETELY AVOIDABLE lesson the hard way. Adobe spends a lot of time and enegry creating features that push collaboration, I find that very ironic.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

Hi, anyone know what to do if getting error "Your InDesign (Beta) build has expired." 

 

have i now lost my files?

Have attempted to download these files to try open in InDesign 19.0.1 but download fails!

 

Scared to say the least

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