inDesign 2017 not printing transparency properly

[Envirosuite Marketing]

I'm having an issue with the new inDesign CC 2017 that images with transparent backgrounds are not properly transparent when printed. I've tried many different ways to place the image (psd, png, tif) etc. Images in the old format (unconverted) are still fine.

Can anyone help? I'm at my wit's end and running out of toner printing my work to check the transparency (on the screen all looks fine).

[Monica Singh]

Hi Andrea

Thanks for writing about issue that you are facing.

Can you please help me with more details so that I can investigate it further.

In details please share:

1. Can you send me the steps to reproduce the issue

2. Some sample file with which you are facing the issue

3. A screen recording showing the problems you are facing.

Thanks in Advance. Any help is really appreciated.

Regards,

Monica Singh

InDesign Team

[Envirosuite Marketing]

How do I send you a file?

[Monica Singh]

Hi Andrea,

You can share it using dropbox or share using creative cloud files with me at monsingh@adobe.com

Thanks,

Monica Singh

[Envirosuite Marketing]

If you place an image with a transparent background on a coloured box (all cmyk) in InDesign and print it, does it work for you?

[MW Design]

http://indesignsecrets.com/eliminating-ydb-yucky-discolored-box-syndrome.php

How does your file print to your printer if you generate a PDF and print from Acrobat?

Mike

[Envirosuite Marketing]

I have followed all the steps in the indesignsecrets link and it has fixed the problem with the transparency but created other issues with the quality of the printout.