We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I am looking into this for a colleague as I have become the de facto IT person at our business. We use multiple versions of InDesign in our work and was recently asked if I could help them get the InCopy export menu item on their InDesign. From what I can see this item is present in at least 2019 and 2021. It however does not appear to be in 2020. I have not used this option or even seen it before, so I am unfamiliar with its actual functionality.
Was this option removed for the 2020 version or is there a setting that needs to be turned on in order for it to appear?
Any help is appreaciated.
Copy link to clipboard
Thanks for the reply. Usually I think start with that, but for some reason not this time. Unfortunately it had no effect. I have also tried removing any third party plugins (WoodWing), but same as above. I'm now going to try a fresh install starting with the oldest version of 2020 I can get to, and then update if it is present and see where it drops off. Currently I am on 184.108.40.2062.
I will post back with the results of that, and then continue testing if it is not the solution. If you have a version of 2020 installed as well, could you let me know if that menu option is present on yours?
Thanks in advace.
Also, I am running on macOS Catalina 10.15.7 for additional information.
Yes, it is, and you hadn't mentioned Woodwing earlier. I would contact them.
Thank you for the help and bouncing ideas. It was Woodwing.
With some editorial systems you have to disable or remove InCopy related plug-ins. I don't know whether this is still the case with Woodwing.
Either the editorial system installer has removed them from their default location, or the plug-ins are just excluded from PluginConfig.txt . Since InDesign has no plug-in manager any more, you have to edit that file yourself with a text editor such as BBEdit - please don't use Word.
That file is buried in
/Users/yourname/Library/Preferences/Adobe InDesign/Version 15.0/en_US/PlugInConfig.txt
Adjust your name, version number and locale.
The excluded paths would be something like
/Applications/Adobe InDesign .../Adobe InDesign ... .app/Contents/MacOS/Plug-Ins/InCopyWorkflow/...
If those plug-in files were physically deleted instead, you will have more luck with a reinstall.