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InDesign 2021 freezing immediately after launch on Windows machine

Explorer ,
Mar 12, 2021 Mar 12, 2021

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Will your InDesign CC 2021 crash? After the software is opened. Stuck immediately after opening

It cannot be clicked and there is no response.

It can only be forced to end in the task manager.

Sometimes reinstalling will work, but after a while it will be the same problem.

InDesign displays in the task manager:

This uwp process is a process that has been suspended to improve system performance

 

 

{Renamed by MOD}

TOPICS
Bug, Feature request, How to, Import and export, Scripting

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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What computer?

What os?

What ram,  processor etc.

 

Try the creative cloud cleaner tool. 

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi there,

 

Sorry about this trouble. I am hopeful that the issue was fixed by now. If not, please try the suggestions shared on this page (  https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...  ) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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Explorer ,
Apr 18, 2021 Apr 18, 2021

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Thank you~

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