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InDesign 2022 (17.0) opens files on NAS as Read-Only

Explorer ,
Nov 03, 2021 Nov 03, 2021

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Just upgraded to InDesign 2022 and it opens files on our Synology NAS (on local network) as Read-Only. This forces us to save files locally then move them everytime we make changes.

 

Nothing else changed except InDesign 'upgrade' to 2022.

 

Mac OS 11.6.1

InDesign 17.0

 

TOPICS
Bug , Performance , Sync and storage

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correct answers 1 Correct answer

Explorer , Apr 17, 2022 Apr 17, 2022

We got the problem fixed by:

1. Updating to Synology's latest NAS software/firmware

2. Updating the Mac OS to Monterey

3. Updating to latest InDesign

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Community Expert ,
Nov 03, 2021 Nov 03, 2021

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While this is definitely not the correct behavior, it is forcing you to improve your work habits. Working across a network has a high probability for file loss.

The down side is that you need to be very strict about controlling who is workiing on a file so you don't have multiple users editing at the same time.

 

Sorry I have no real suggestions for a solution to your problem.

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Explorer ,
Nov 16, 2021 Nov 16, 2021

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Just updated to InDesign 17.0.1

 

Still cannot save files on NAS.  Files open in InDesign as Read-Only. Sigh.  😞

 

 

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New Here ,
Apr 17, 2022 Apr 17, 2022

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I have the same problem. I need help ASAP

 

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Explorer ,
Apr 17, 2022 Apr 17, 2022

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We got the problem fixed by:

1. Updating to Synology's latest NAS software/firmware

2. Updating the Mac OS to Monterey

3. Updating to latest InDesign

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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Thanks for giving feedback on what solved your issue. It is often many parts involved in the problem, sometimes related to hardware/firmware sometimes OS… all which makes trouble shootingthis kind of problems so much more dificult.

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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>>We got the problem fixed by...

 

Just curious--did you test the problem one fix at a time, or did you just update everything at once? In other words, would one of the fixes been enough to solve the problem? (The reason I'm asking is in case someone else has the problem and can't upgrade the Mac OS due to hardware or can't update ID due to workflow.)

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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