InDesign 2022 17.2.1 se cuelga cuando se hace Guardar Como en Windows 10

[Mari Cruz247010949hta]

Hola, no es posible guardar como un fichero en Windwos 10 con la versión de InDesign indicada. 

La solución de borrar las preferencias usando Shift + Ctrl + Alt al iniciar el programa no funciona.

¿Hay alguna versión que permita trabajar?

Gracias

[Geоrge]

Ask Adobe Support Chat about it and tell us then what they do to help you with a bug.

[Laubender]

Hi Mari Cruz,

to clear preferences and caches you could visit the respective Version 17.0 folders in your personal User folder and delete them. Before do a backup. E.g. zip the folders. InDesign will rebuild them when starting the next time and launches with default values.

Preferences is at:

user > your user name > AppData > Roaming > Adobe > InDesign > Version 17.0

Caches is at:

user > your user name > AppData > Local > Adobe > InDesign > Version 17.0

To see the AppData folder you have to enable the file explorer to see invisible elements.

Regards,
Uwe Laubender
( Adobe Community Professional )