InDesign 2022 17.2.1 se cuelga cuando se hace Guardar Como en Windows 10

New Here ,
Jun 02, 2022 Jun 02, 2022

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Hola, no es posible guardar como un fichero en Windwos 10 con la versión de InDesign indicada. 

La solución de borrar las preferencias usando Shift + Ctrl + Alt al iniciar el programa no funciona.

¿Hay alguna versión que permita trabajar?

Gracias

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Bug , Performance

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Adobe Community Professional ,
Jun 02, 2022 Jun 02, 2022

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Ask Adobe Support Chat about it and tell us then what they do to help you with a bug.

 

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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Adobe Community Professional ,
Jun 02, 2022 Jun 02, 2022

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Hi Mari Cruz,

to clear preferences and caches you could visit the respective Version 17.0 folders in your personal User folder and delete them. Before do a backup. E.g. zip the folders. InDesign will rebuild them when starting the next time and launches with default values.

 

Preferences is at:

user > your user name > AppData > Roaming > Adobe > InDesign > Version 17.0

 

Caches is at:

user > your user name > AppData > Local > Adobe > InDesign > Version 17.0

 

To see the AppData folder you have to enable the file explorer to see invisible elements.

 

 

Regards,
Uwe Laubender
( Adobe Community Professional )

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