Indesign 2022 crashes everytime I try to export or use a Document Preset

[Tee212stott]

Hello All,

Hoping someone can help. I have upgraded my InDesign to the latest version, however everytime I try to export the project i am working on the whole program crashes. I then need to close the program through task manager and start off from where I left off. The program also crashes when I try to use a document preset.

Has anyone come across this issue before?

I am currently using a Dell Precision 5820- pretty powerful machine.

Thanks in advance.

[Derek Cross]

How much RAM and spare hard disk capacity do you have?

Does it happen on all documents or just one?

Have you tried restting your InDesign preferences?

Try saving the doc as an IDML and renaming it before reopening in InDesign.

[Peter Spier]

Start here: Reset InDesign Preferences and Other Troubleshooting