InDesign 2022 Crashing During PDF Export

New Here ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Hi there!

Lots of designers in my company are noticing a trend of InDesign 2022 crashing when trying to export their file to PDF. It happens on every PDF export setting, including the factory provided ones, and the error is always a general "failure to export" error. But if we IDML the file and take it to 2020, it exports fine with no issues.

It happens mostly with files that started out as 2020 files, but a few people said it's happened with some files made in 2022 as well.

The files are books, so multiple pages with text and anchored images. Nothing special.

We've tried adjusting compatability, changing PSD files to JPGs...nothing seems to fix it other than using 2020 to export.

Any thoughts?

Thanks in advance!

TOPICS
Bug , Import and export , Performance , Print

Views

107

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Haave you saved the files before exporting - saving as 2022 not leaving as [converted]?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Yes, we are saving in 2022 before exporting. In response to your other question, we are exporting locally.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Are there any specical characters in the file names?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

LATEST

No, the fanciest thing in the file names is an underscore.

Example: XX_XX_00-00

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Are you exporting the PDF to your local drive or to a server/shared/external source?

Do the files crash if exported locally?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines