InDesign 2022 crashing when opening

[default32nq0eeccrmj]

Hi All,

I am having trouble with my InDesign 2022. When I open the application it begins it's start up process but fails once it gets to 'starting service registry'.

I have logged in and out of my adobe cloud, deleted fonts that couldn't be validated in Fontbook, and sent reports.

I have the below report but I am unsure how to read it and find the problem.

Any help would be greatly appreciated!!!

THANK YOU

https://justpaste.it/697x2

(Lengthy report replaced with link by moderator)

[Eugene Tyson]

Hello

I replaced your lengthy text report with a link instead. 

Hard to know what's going on

I've a few pre-saved fixes that may or may not work for you

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

---

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

---

[Dave_Murdoch]

I have the same problem. Since 5 days already. I can’t work anymore, InDesign is the program I need everyday.

@Eugene TysonThese 2 options don’t work for me.

[Willi Adelberger]

Do you use InDesign 17, 17.0.1 or 17.1.
There are several bug fixes. Since several days 17.1 is phased rolled out. Maybe that it will solve your problem.

[Dave_Murdoch]

I’m using version 17.1.

I installed the latest update this morning. I have also completely uninstallted Adobe CC and reinstalled it. Still not starting up...

[maximedavid]

Hi Dave,

I started having the exact same problem this morning, for no reason.

Did you find a solution in the last month?

Bests,

[Dave_Murdoch]

Hi maximedavid

Yes, after 2 weeks of trying all the forum solutions plus more I tried deactivating the latest fonts that I had added on that day. And lo and behold: InDesign started up again. I must have had at least 1 corrupt trial font. Still not sure which one. I had these installed, when it happened:

[maximedavid]

Oh thanks for the lead! I found the problem, it was because of an obscure beta trial font I opened this morning. I lost 4 hours of work but feeling so relieved.

Cheers!

[Dave_Murdoch]

Glad to hear. Adobe still has to address this issue. The weird thing is, that it only concerns InDesign. My Illustrator worked fine with those same trial fonts.

[maximedavid]

Same for me, Illustrator was dealing with it without problems. Let's hope they fix it!